{
    "informationService": {
        "serviceAbstract": "<p>The PassengerDemandPrediction service is designed to support Airport Operators, and potentially other parties at an airport, with prediction of arriving and departing passenger numbers per flight up to eight weeks in advance.</p><p>This can assist Airport Operators in planning their resources for a particular day to optimise staffing of different services.</p><p>The passenger numbers are predicted using machine learning principles through analysis of Network Manager data and through monitoring of commercial flights i.e. seats offered in the market.</p></p>The service is targeted at large, medium-sized and regional airports.<p>",
        "serviceProvider": {
            "provider": "EUROCONTROL Network Manager (NM)",
            "providerDescription": "EUROCONTROL is a pan-European, civil-military organisation dedicated to supporting European aviation.",
            "pointOfContact": [
                {
                    "name": "Access request form",
                    "contactInformation": [
                        {
                            "type": "EMAIL",
                            "address": "NM.customersupport@eurocontrol.int"
                        }
                    ],
                    "role": "Customer Support"
                },
                {
                    "name": "NM B2B Sharepoint",
                    "contactInformation": [
                        {
                            "type": "URL",
                            "address": "https://eurocontrol.sharepoint.com/sites/comm-B2BWS"
                        }
                    ],
                    "role": "NM B2B Portal"
                }
            ],
            "providerType": [
                "NETWORK_MANAGER"
            ]
        },
        "serviceCategorisation": {
            "serviceType": "SWIM_COMPLIANT",
            "informationCategory": [
                "COOPERATIVE_NETWORK_INFORMATION_EXCHANGE"
            ],
            "applicationMessageExchangePattern": [
                {
                    "name": "SYNCHRONOUS_REQUEST_REPLY",
                    "reference": {
                        "url": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Essentials.html#Essentials.MEP.SRR"
                    }
                }
            ],
            "lifeCycle": [
                {
                    "lifeCycleStage": "OPERATIONAL",
                    "from": "2024-04-01"
                }
            ],
            "geospatialCategorisation": {
                "region": [
                    "IFPZ"
                ]
            },
            "intendedConsumer": [
                "CIVIL_AIR_NAVIGATION_SERVICE_PROVIDER",
                "AERONAUTICAL_INFORMATION_SERVICE_PROVIDER",
                "AIR_TRAFFIC_SERVICE_PROVIDER",
                "AIRPORT_OPERATOR",
                "AIRSIDE_GROUND_HANDLER",
                "CIVIL_AIRSPACE_USER",
                "COMMUNICATION_NAVIGATION_AND_SURVEILLANCE_SERVICE_PROVIDER",
                "MILITARY_AIR_NAVIGATION_SERVICE_PROVIDER",
                "MILITARY_AIRSPACE_USER",
                "MILITARY_DEFENCE_CENTRE",
                "NETWORK_MANAGER",
                "PROVIDER_OF_DATA_SERVICES",
                "REGULATED_METEOROLOGICAL_SERVICE_PROVIDER"
            ],
            "businessActivityType": [
                "INFORMATION_MANAGEMENT"
            ]
        },
        "generalDescription": {
            "operationalEnvironment": {
                "operationalNeeds": [
                    {
                        "name": "PASSENGER DEMAND",
                        "description": "his service aims to support airports to manage their operations based on passenger demand predictions. This is done through optimised planning and anticipation of operational issues linked to a passenger flow. Enhanced staff planning and resource allocation as such can be applied to avert operational disruptions.</p><p>The service provides users with different information views that are linked to predicted number of passengers, flights, and even cancellations. Primary objective is to provide users with the opportunity to anticipate passenger volumes, which further supports operational planning and on-time performance on the day of operations linked to smooth passenger handling process.</p><p>Moreover, passenger numbers have direct impact on turnaround times. Availability of predicted passenger numbers per flight to ground handlers and airport operators may improve TOBT predictions and thus result in improved DPI messages quality, which may have positive impact on the reliability of TTOT predictions.</p><p>Even though this service is available through a Power BI dashboard, airport operators have asked for a B2B / SWIM service to get direct access to the data for their airport, in order to integrate them in their own planning and operational tools."
                    }
                ]
            },
            "functionality": [

                {
                    "name": "queryPassengerDemandForecasts",
                    "description": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Flight.html#flight.PortTypes.PassengerDemandPrediction.queryPassengerDemandForecasts",
                    "realWorldEffect": "Network Information Sharing"
                }
        ,
                {
                    "name": "retrievePassengerDemandForecast",
                    "description": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Flight.html#flight.PortTypes.PassengerDemandPrediction.retrievePassengerDemandForecast",
                    "realWorldEffect": "Network Information Sharing"
                }
            ],
            "accessAndUseConditions": [
                {
                    "type": "SERVICE_POLICY",
                    "name": "Access: General information",
                    "reference": {
                        "url": "https://www.eurocontrol.int/service/network-manager-business-business-b2b-web-services"
                    }
                },
                {
                    "type": "SECURITY_CONSTRAINT",
                    "name": "Access Conditions",
                    "reference": {
                        "url": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Essentials.html#Essentials.Access"
                    }
                },
                {
                    "type": "SERVICE_POLICY",
                    "name": "NM B2B Lifecycle",
                    "reference": {
                        "url": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Essentials.html#Essentials.Lifecycle"
                    }
                },
                {
                    "type": "SERVICE_CONSUMPTION_CONSTRAINT",
                    "name": "Request Prioritisation",
                    "reference":{
                        "url": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Essentials.html#Essentials.Usage.Counts"
                    }
                },
                {
                    "type": "SERVICE_CONSUMPTION_CONSTRAINT",
                    "name": "Bandwidth Protection",
                    "reference": {
                        "url": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Essentials.html#Essentials.Usage.Bandwidth"
                    }
                }
            ],
            "dateInOperation": "2024-04-01",
            "qualitiesOfService": {
                "performance": [
                    {
                        "name": "Throughput",
                        "description": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Essentials.html#Essentials.Quality.Throughput"
                    },
                    {
                        "name": "Response Time",
                        "description": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Essentials.html#Essentials.Quality.ResponseTime"
                    }
                ],
                "reliability": [
                    {
                        "name": "Availability",
                        "description": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Essentials.html#Essentials.Quality.Availability"
                    }
                ],
                "security": [
                    {
                        "name": "Confidentiality",
                        "description": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Essentials.html#Essentials.Protocols.Security"
                    },
                    {
                        "name": "Integrity",
                        "description": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Essentials.html#Essentials.Protocols.Security"
                    },
                    {
                        "name": "Authentication",
                        "description": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Essentials.html#Essentials.Protocols.Security"
                    }
                ]
            },
            "validation": [
                {
                    "type": "SELF_VALIDATION",
                    "description": {
                        "validationResults": "The service is subject to systematic and intensive SELF_VALIDATION."
                    }
                },
                {
                    "type": "COLLABORATIVE_VALIDATION",
                    "description": {
                        "validationResults": "Self validation is complemented by COLLABORATIVE_VALIDATION with operational service consumers. The whole process is subject to EASA oversight."
                    }
                }
            ],
            "concepts": [
                {
                    "name": "Business Documentation",
                    "description": "NM B2B business documentation",
                    "reference": {
                        "url": "https://doc.b2b.nm.eurocontrol.int/documentation#business"
                    }
                }
            ],
            "serviceSupport": [
                {
                    "name": "Customer technical Service Desk Operations (CSO)",
                    "contactInformation": [
                        {
                            "type": "URL",
                            "address": "https://eurocontrol.sharepoint.com/sites/comm-B2BWS/SitePages/Support.aspx"
                        },
                        {
                            "type": "EMAIL",
                            "address": "nm.cso.help-desk@eurocontrol.int"
                        },
                        {
                            "type": "PHONE",
                            "address": "+32 2 745 1997"
                        }
                    ],
                    "role": "Customer Support for Operational Incidents Only [24/7]"
                },
                {
                    "name": "Customer Support Non-Operational Incidents",
                    "contactInformation": [
                        {
                            "type": "URL",
                            "address": "https://eurocontrol.sharepoint.com/sites/comm-B2BWS/SitePages/Support.aspx"
                        }
                    ],
                    "role": "Customer Support for Non-Operational Incidents [Business Hours]"
                }
            ]
        },
        "informationDescription": {
            "informationDefinition": {
                "reference": [
                    {
                        "description": "Service Information Definition - External Exchange Data model",
                        "url": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/eem/index.html"
                    }
                ]
            }
        },
        "technicalDescription": {
            "behaviour": [
                {
                    "name": "General behaviour Reference Manual",
                    "reference": {
                        "url": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Flight.html"
                    }
                },
                {
                    "name": "General behaviour Business Use Cases",
                    "reference": {
                        "url": "https://doc.b2b.nm.eurocontrol.int/documentation#business"
                    }
                },
                {
                    "name": "Error and Warning Reporting",
                    "reference": {
                        "url": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Essentials.html#Essentials.Errors"
                    }
                },
                {
                    "name": "General behaviour Service Usage",
                    "reference": {
                        "url": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Essentials.html#Essentials.Usage"
                    }
                }
            ]
        },
        "references": {
            "implementedStandard": [
                {
                    "title": "EUROCONTROL SWIM-TI Yellow Profile",
                    "version": "1.1",
                    "reference": {
                        "url": "https://www.eurocontrol.int/publication/eurocontrol-specification-swim-technical-infrastructure-ti-yellow-profile"
                    },
                    "standardType": "EUROCONTROL_SPECIFICATION_FOR_SWIM_TECHNICAL_INFRASTRUCTURE",
                    "conformanceStatement": "CONFORMANT"
                },
                {
                    "title": "EUROCONTROL SWIM Information Definition Specification",
                    "version": "1.0",
                    "reference": {
                        "url": "https://www.eurocontrol.int/publication/eurocontrol-specification-swim-information-definition"
                    },
                    "standardType": "EUROCONTROL_SPECIFICATION_FOR_SWIM_INFORMATION_DEFINITION",
                    "conformanceStatement": "CONFORMANT"
                },
                {
                    "title": "EUROCONTROL SWIM Service Description Specification",
                    "version": "2.0",
                    "reference": {
                        "url": "https://www.eurocontrol.int/publication/eurocontrol-specification-swim-service-description-sd"
                    },
                    "standardType": "EUROCONTROL_SPECIFICATION_FOR_SWIM_SERVICE_DESCRIPTION",
                    "conformanceStatement": "CONFORMANT"
                }
            ],
            "serviceDocument": [
                {
                    "documentType": "POLICY_DOCUMENT",
                    "title": "NM 27.0 - NM B2B Reference Manuals - Essentials",
                    "version": "27.0",
                    "reference": {
                        "url": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Essentials.html"
                    }
                },
                {
                    "documentType": "POLICY_DOCUMENT",
                    "title": "NM 27.0 - NM B2B Reference Manuals - Release Notes 27.0",
                    "version": "27.0",
                    "reference": {
                        "url": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/ReleaseNotes.html"
                    }
                },
                {
                    "documentType": "POLICY_DOCUMENT",
                    "title": "NM 27.0 - NM B2B Reference Manuals - flight",
                    "version": "27.0",
                    "reference": {
                        "url": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Flight.html"
                    }
                },
                {
                    "documentType": "MACHINE_READABLE_SERVICE_DESCRIPTION",
                    "title": "FlightServices_OPS_27.0.wsdl",
                    "version": "27.0",
                    "reference": {
                        "url": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/resources/B2B_WSDL_XSD.tar.gz"
                    }
                },
                {
                    "documentType": "MACHINE_READABLE_SERVICE_DESCRIPTION",
                    "title": "FlightServices_OPS_27.0.xsd",
                    "version": "27.0",
                    "reference": {
                        "url": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/resources/B2B_WSDL_XSD.tar.gz"
                    }
                },
                {
                    "documentType": "INFORMATION_DEFINITION",
                    "title": "AIXM_5.1.1_Semantic_Correspondence_Report.xlsx",
                    "version": "5.1.1",
                    "reference": {
                        "url": "https://airm.aero/developers/semantic-correspondences.html"
                    }
                },
                {
                    "documentType": "INFORMATION_DEFINITION",
                    "title": "FIXM_4.2.0_Semantic_Correspondence_Report.xlsx",
                    "version": "4.2.0",
                    "reference": {
                        "url": "https://airm.aero/developers/semantic-correspondences.html"
                    }
                }
            ]
        },
        "serviceInterface": [
            {
                "name": "PassengerDemandPredictionService Request/Reply",
                "description": "The interface allows an Airport Operator to access predicted number of passengers per flight:  for any day in the next 8-week rolling period, per arriving / departing flight, per aerodrome of departure / destination and per aircraft operator. https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Flight.html#flight.PortTypes.PassengerDemandPrediction",
                "messageExchangePattern": "SYNCHRONOUS_REQUEST_RESPONSE",
                "networkInterfaceBinding": {
                    "name": "SWIM_TI_YP_1_1_IPV4_UNICAST"
                },
                "reference": {
                    "url": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Flight.html#flight.PortTypes.PassengerDemandPrediction"
                },
                "endpoints": [
                    {
                        "url": "https://www.b2b.nm.eurocontrol.int:443/B2B_OPS/gateway/spec/27.0.0",
                        "name": "Operational endpoint",
                        "reference": {
                            "url": "https://doc.b2b.nm.eurocontrol.int/documentation/technical-doc/version-27.0/latest/html/Essentials.html#Essentials.Connect.Locations.RR"
                        }
                    }
                ],
                "serviceInterfaceBinding": {
                    "name": "SWIM_TI_YP_1_1_WS_SOAP"
                }
            }
        ],
        "descriptionInformation": {
            "descriptionIdentification": {
                "title": "NM PassengerDemandPrediction Service Description",
                "referenceDate": "2024-05-02",
                "edition": "27.0-7"
            },
            "abbreviations": {
                "reference": {
                    "url": "https://www.eurocontrol.int/airial",
                    "description": "Consult AIRIAL website for definition of acronyms and abbreviations."
                }
            }
        },
        "serviceIdentification": {
            "name": "PassengerDemandPrediction",
            "version": "27.0"
        }
    }
}